This is how a counselor goes from first hearing about Leshya to receiving their first booking. Register, finish your setup, submit for review, and go live when your profile is approved. Plans are optional benefits; approval controls when your profile is published.
1. Register
Joining as a counselor from a counselor link takes you straight to a sign-up form: name, email, and password, or continue with Google. The link already says which kind of account this is, so no picker appears, it just changes the page's title and preview text ("Join Leshya's founding circle"). A 6-digit email code verifies the account (valid 1 hour), and confirming it sets the account up as a counselor right away.
Starting from a blank sign-up page with no link asks first: a three-card picker (looking for support, counselor, clinic) states plainly that the account type can't be changed later. Picking Counselor there opens the same form described above.
The choice is permanent either way: an email already registered as a customer cannot join as a counselor, and one email holds at most one staff identity.
Setting up a clinic and seeing clients
Someone setting up a clinic picks Clinic or organisation from the same picker, creates an account, and verifies it by email code. A clinic needs a name and address before it can exist, so confirming the code opens straight onto "Will you see clients here?" Someone who will also see clients themselves answers "Yes, I'm a counselor here", then gives the clinic's name and web address.
From there, they land on clinic setup first: the same Clinic, Address and Hours steps a clinic admin uses. Once those three are saved, they're guided into the counselor setup wizard described below, with the clinic's address already filled in and greyed out on the Sessions step. Their setup rail shows a quiet completed "Your clinic" row above Profile, a reminder of what they already finished. Inviting other counselors and publishing the clinic page can both wait. They pick those up later from the clinic console.
2. Apply and set up
The application is a self-contained setup wizard. It saves as a draft, and you can move between steps while details are unfinished. The Review step gathers anything still missing and links you back to it. Only final submission is blocked.
Profile
Photo, name, title, mobile number (stays private, used for booking updates), gender, username (this becomes your page address), bio (optional, up to 700 characters; left blank, Leshya composes a short intro from your details, previewed on the review step and editable anytime), an optional YouTube intro video for your public page, and languages.
Credentials
Areas of expertise stay required. Final submission also needs at least one complete, relevant degree or diploma with proof. Certificates and additional qualifications are optional. Searchable suggestions recognize forms such as BA, B.A., and B A, while a custom qualification keeps the name you enter without guessing a subject. Proof can be a JPEG, PNG, or PDF up to 10 MB, with at most three active files for one qualification. On a phone you can use the camera; a HEIC photo is converted to JPEG before upload. Years of experience still comes from your experience dates, never from a number you type.
Sessions
Connect Google Calendar/Meet or Microsoft Teams right on this step (if you signed up with Google, you're guided toward Google Calendar), and, under "Where you see clients in person", optionally add your session address. Skipping it is fine if you work online only; adding it is what makes in-person offerings available. If you're joining a clinic, you don't fill this in at all: it shows your clinic's own address, greyed out, with a note that the clinic's address is your session address.
Offerings
Your real offerings screen, embedded. You create and edit offerings in place; choosing "in person" without a saved address points you back to the Sessions step.
Availability
Your weekly hours edited in place, with a one-tap "standard hours" fill (Monday to Friday, 9 am to 5 pm). A day with no time window counts as unavailable. From here you move on to Review; your page address (username) was already chosen in the profile step.
Review
The last step lists only what is unfinished, including missing qualification details or proof, with a link straight back to fix it. An independent counselor submits to Leshya. A clinic counselor or owner-practitioner submits to an admin at their own clinic.
Phone numbers, emails, and social handles aren't allowed inside your bio or experience text; this is checked automatically. Payout setup is intentionally left out of the active wizard because self-serve payout account setup is still on its way.
3. Review (within 2 business days)
Submitting sends your profile and current qualification evidence for review and emails you a welcome note. Your dashboard shows the review status and the promise: review completes within 2 business days. Availability, offerings, integrations, and your profile stay open while you wait.
Your proof files stay private and are opened only through short-lived access for you and the authorized reviewer. A Leshya admin reviews an independent counselor. An admin at the counselor's own clinic reviews a clinic counselor and cannot review another clinic's evidence. You can correct an unverified qualification or replace its proof after submission. Once verified, that qualification and its current evidence are locked.
A new profile can publish only after the appropriate admin verifies at least one relevant degree or diploma and its current proof. A clinic still decides when its member becomes Bookable after evidence verification. Existing published counselors stay live and are not shown as document-verified without a real review.
If returned for correction, you receive the reason and can update your draft and resubmit. An admin can also reject a draft or submitted application with a required reason. A rejected application stays closed until an admin reopens it as a draft; reopening does not publish your profile.
A draft that has not been submitted receives a reminder on day 2, day 4, then monthly while it remains unfinished. The reminders follow your email preference and stop on submission.
4. Optional plan perks
You can choose an optional plan for perks after approval. If Leshya has verified your identity while your profile is under review, eligible plan purchases and private-page claims are also available before approval. The available plans and their current monthly or yearly prices are shown on the plan page. A coupon field supports percentage and fixed discounts, and a 100% coupon activates instantly. Otherwise payment runs through a Razorpay link.
The active Founding grant is free and commission-free through 31 December 2026 and includes private-page coverage. Existing founding-cohort grants extend through 31 March 2027. Both dates end at 23:59 India time.
Your profile stays published and bookable according to its normal setup even if you do not choose a plan or let one expire. Plan expiry ends its perks, not your profile.
5. Go bookable
Published and bookable are different things. Published means your profile is live at its direct URL. Bookable means your profile also appears in the directory and match results, and clients can complete a booking.
Bookable requires the complete kit: at least one active offering, at least one active availability rule, and a connected meeting integration for online or both-mode offerings. An in-person-only offering needs a saved address instead. Your dashboard checklist tracks these items.
Availability has three settings worth knowing: the timezone your weekly hours follow (clients always see times converted to their own), minimum booking notice (how close to the start a client can still book), and maximum advance booking (how far ahead your calendar opens).
6. First booking and beyond
Paid bookings confirm automatically when the client's payment captures; there is no approval step. You get an email, a push notification, and an in-app alert with the client's name. Sessions are joined through the meeting link created by your connected integration.
Earnings appear in your dashboard as net amounts. Add a UPI ID and request a withdrawal from your earnings page. Leshya pays withdrawals manually for now.
Once published, you can share your public profile link. The share-kit page still offers downloadable cards through its direct link, but the solo dashboard entry is currently hidden.
After a session completes, a "Suggest next session" action appears on that booking. Pick a time from your own calendar and the client can confirm it in one step. The time isn't held, so it stays open to others until they book it, and nothing is charged until they do. If the client does nothing, the suggestion quietly lapses after the time passes and you can suggest again.
First session questions
You decide whether new clients answer a short set of questions before their first session, and which of your offerings ask for it. Shape this from the "Intake form" screen in your dashboard, under Practice settings.
A switch at the top turns the whole form on or off. Off means nobody is ever asked, whatever your offerings say. Useful if you want to write your questions first and turn it on when you're ready.
When it's on, four questions are on by default: what brings them to counseling, whether they have had counseling before, a note to you, and an emergency contact. Turn off any you don't want to ask.
Add up to 6 questions of your own: short answer, yes or no, or one choice from options you write. The whole form stays within 10 questions.
Questions can't ask for phone numbers, emails, or other ways to reach a client off Leshya, and wording that doesn't fit how Leshya speaks with clients is caught when you save.
Each offering has its own checkbox for whether it asks: "Ask new clients for your intake form", on your Offerings screen. This lets you ask on a first therapy session and stay quiet on a short intro call. The first time you turn the master switch on with offerings already set up and none of them asking yet, you're offered the choice to turn it on everywhere at once or pick offering by offering.
Clients answer once, after their first booking on an offering that asks, and can update their answers until the session starts. Answering is always optional for them and never delays a booking.
Answers appear on the booking details page for every session with that client, under "First-session questions". You and the client can read them. They are stored encrypted and are not available through clinic or platform admin screens or to other counselors. Leshya operates the encrypted storage and access controls.
Ready to set up your page?
Create your counselor profile and start getting discovered.
Join as a counselor