How a clinic admin sets weekly hours, decides who controls counselor availability, sets booking rules, and manages the clinic's public page and emails.
Signing in and opening from the app
Use your staff account to sign in at leshya.app. Home, Profile, Bookings and the clinic console open there when your role allows, on the page you chose. Staff email links open on leshya.app; invitation acceptance stays on your clinic's own link.
Your clinic's own address remains the page clients use and still accepts staff sign-in. Signing in on one address does not sign you in on another. Each clinic shows only its own work.
Clinic admins and clinic counselors still manage clinic work on the website. In the app, choose "Open the website". When opening signed in is available, you go straight to the clinic console or counselor workspace without another sign-in. If it is unavailable or does not work, the website asks you to sign in. Full clinic support in the app is planned for later.
1. Clinic hours
Availability opens on Clinic hours, a weekly schedule for when the clinic itself is open. This is the same weekly editor a counselor uses for their own calendar.
Whether these hours also decide when counselors can be booked depends on the clinic's control choice. With one shared clinic schedule, Clinic hours is the whole clinic's booking availability. Otherwise it describes the building, and each counselor's own calendar decides when they can be booked.
2. Who sets counselor hours and booking rules
The clinic chooses one of three ways to run its practice: one clinic setting for everyone, one setting managed for each counselor from Team, or letting each counselor manage their own.
With one setting for everyone, Clinic hours edits the shared weekly schedule and Availability settings edits booking rules for the whole clinic. With settings managed per counselor, each counselor is opened from Team to set their own hours and rules. With counselors deciding for themselves, each counselor manages their own hours and rules, and the clinic screen shows a quiet note instead of an editor.
Availability and booking rules are separate, so a clinic can share one weekly schedule while each counselor keeps their own booking notice, or the other way round.
3. Booking rules
Availability settings holds minimum booking notice, how close to a session a client can still book, and maximum advance booking, how far ahead the calendar opens. Reschedule and refunds is one setting, Free until: clients can reschedule or cancel a session for free up to this long before it starts, and later than that the fee is kept. Move the slider to Any time, 30 min, 2 hours, 8 hours, 24 hours, 48 hours or 1 week (each has its short name under its dot), or type your own whole hours from 1 to 168. These settings apply to new bookings, not sessions already booked.
Unavailable dates is where the clinic closes for a whole day, such as a holiday; adding one opens a small window on a computer. On that date, nobody at the clinic can be booked, whichever control choice is set.
4. Your clinic page
The Page group shows your clinic's fixed web address, such as {your-clinic}.leshya.app. It cannot be changed once set, so shared links keep working. The Clinic profile group controls what clients see there, including the name, logo, photo, about text, expertise and languages.
Each counselor at your clinic also keeps their own profile page, reached through the clinic page or directly.
Your website opens the visitor website for a clinic admin. Brand offers website button corners; the Home canvas offers background controls. Apply saves the choice to the draft; publishing makes it visible to visitors. Website starts on Home; Pages opens other clinic pages. Admins can edit text and images where they appear, add sections, and decide which built-in sections visitors see. Add card keeps cards together in their selected section. Gallery and Magnetic carousel present uploaded photos, with optional image descriptions. Shared header and footer links can open a page or Home section. Leshya policies remain in place, with a clinic notice as a supplement.
Choose Save to store a draft; Save, Preview and switching pages flush queued changes with a visible state. Preview opens the complete private draft website at your browser width, returns to the same page and section, and keeps booking actions disabled. Publishing changes the selected page and its navigation; unpublishing removes its public content and links while retaining the draft. If Website access expires, the editor is hidden and your saved work remains stored until access resumes.
Custom website and sender domains are coming soon and are not currently available. The setup below applies only after those capabilities are enabled.
For an eligible clinic, Website address can connect one exact hostname and show DNS and verification status. Keep the .leshya.app address as recovery. The custom host can accept sign-in only after ownership, DNS, TLS and auth setup are ready. Booking, refunds and payouts stay with Leshya.
5. Emails the clinic receives
Notifications is where the clinic sets the reply-to address, sign-off, phone number and calendar entry name used in client emails. A live preview shows a sample reminder email as these settings render it.
Sender domain is separate from the website domain. It shows the effective From and Reply-to addresses and DNS records for one sender hostname. It does not provide a receiving mailbox. Until verified and entitled, required client and auth email uses the displayed Leshya fallback.
For the console overview, see The clinic console. For inviting counselors and reviewing a profile, see Clinic team. For payments, see Clinic payments.
