Booking without an account

You can book and pay for a session on Leshya without creating an account. Booking never requires signing up. The only nudge to create one comes after you have paid.

The flow

Find a counselor through the public directory, city, concern, or language pages, or a shared profile link. There is no sign-in wall anywhere in this.

Pressing Book now on an offering opens the booking page, starting with the schedule: a month calendar with availability dots and time slots shown in your local timezone. If the offering supports both, you will see an Online or In-person choice.

On the details step, you can sign in, sign up, or choose "Continue as guest instead". Continuing as a guest asks for your full name and email, with a required "I'm 18 or older" checkbox. If you are under 18, a parent or guardian needs to create an account with you.

The review step shows the date and time, session mode, fee, and what happens next: a meeting link by email for online sessions, or the session address for an in-person booking. The practice separately chooses how much location detail appears on its public website. You can apply a gift card at this step too.

You pay through Razorpay, by UPI, card, or netbanking. Your slot is held for 15 minutes with a live countdown, and the booking confirms the moment payment goes through. Free sessions and sessions fully covered by a gift card confirm instantly, with no payment step.

The success page reads "You're booked" with your session details. You can create an account afterwards if you want a bookings page.

Rules worth knowing

Guest booking requires you to confirm that you are 18 or older. If you are under 18, ask a parent or guardian to create an account with you. This age confirmation is self-attested and is not stored on the booking.

You can book as a guest even if your email belongs to a Leshya account. Sign-in is optional, and a guest booking is not linked to that account automatically. If an email domain looks mistyped, a correction appears below the email field. Check the suggested address before using it. The booking will not proceed with a known mistyped or blocked email.

If your 15-minute hold runs out, the screen changes to "This time was released. Pick a new time and we'll hold it again", and the slot opens up for others. While time remains, the hold screen offers a "Pay now" retry, plus a status check if a payment is still confirming.

If your payment arrives after the hold has already closed, Leshya attempts a full refund automatically. The screen explains the result. If the refund cannot be confirmed, the team follows up, and an admin is notified.

Without an account afterwards, everything you need, your confirmation, meeting link, reminders, and cancellation link, arrives by email. There is no bookings page to sign in to. The cancellation link works until 30 days after your session ends. If a link stopped working before your session ended, choose Email me a new link and we send a fresh one to the email on the booking. Once your session has ended you do not need a link: the page says the booking has ended and lets you contact support.

One email cannot hold both a counselor account and a customer account, so this guest flow is how a counselor books their own therapy. It shows up in their own dashboard, under "Your own sessions".

What arrives by email

Your booking confirmation includes the session details and the meeting link, or the address for in-person. For a first session with a counselor, it also links to a short set of questions to answer before you meet. That link works straight from the email, no account needed.

You will also get a reminder 24 hours before the session, and reschedule or cancellation confirmations if either happens.

What to do next

If you decide to create an account afterwards, our customer registration guide covers that flow, and your past guest bookings stay reachable through the links in your emails either way. If you want to pay with a gift code, see our gift cards guide.